DNSSEC not disabled on old register


I didn’t know you had to disable DNSSEC before transferring your domains to Cloudflare as my register. Not until I saw others on here having had the same issue.
I also can’t log into my old register to delete the old DS record, as they closed down their business.

Similar issue:

So my understand is that I now need Cloudflare to manually delete the old DS records.

My support ticket is #2389406

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I’ll escalate this post for the attention of the Customer Support Team so they can get back to you here.


Thanks for the escalation, @cbrandt. I replied on the ticket.


3 posts were merged into an existing topic: DNSSEC Woes - Request to Remove old DS Record

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