DNS verification error on google workspace

[ramil.aninang]

What is the name of the domain?

hq.redcross.org.ph

What is the error number?

There was no error number.

What is the error message?

Verification could not be completed (displayed on Google workspace when trying to verify)

What is the issue you’re encountering

Unable to verify new added subdomain

What steps have you taken to resolve the issue?

I created a TXT and CNAME record as instructed on the Google workspace. I am unable to verify successfully the new subdomain entry added on Cloudflare

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

recreating the TXT and CNAME produces the same error message

Screenshot of the error

[GeorgeAppiah]

I see two Google site verification TXT records at the apex domain redcross.org.ph. I can also see you’re using SPF record includes Google Workspace, and MX records directed at Google Workspace.

Is your issue resolved now, or is there anything else you need help with? And what’s the deal with the hq.redcross.org.ph subdomain that you provided?

Note that any CNAME record needs to be set to DNS Only for Google to be able to verify it.

[ramil.aninang]

Hi George. Yes I have created a new TXT and CNAME record as instructed when I created a subdomain under Google workspace. The final instruction is to add this record on the Cloudflare as the redcross.org.ph DNS registrar. I still cannot verify Google workspace to activate the subdomain i created hq.redcross.org.ph