DNS Validation Error when connect to Shopify

Hi, Im trying to connect my chilean domain to Shopify but when I create the A record to the Shopify address it drops this error DNS Validation Error (Code: 1004) This kind of record cannot be proxied I already contacted Shopify support but they say that the error is on cloudlfare side. Please help I have my store paused and not generating sales.

They should know how to fix this, because they use Cloudflare. As the error says, that record can not be proxied. It needs to be set to :grey: DNS Only.

I already did it but when I put the .cl domain it redirects to .com and the .cl domain dissapears. It should mantain the .cl right?

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