DNS validation error - Code: 1004

[kristian5]

I am getting an error when trying to add new cname records to my domain.

DNS Validation Error (Code: 1004). This record type cannot be proxied.

I wonder if anyone has come across this?

[matteo]

What is the record that you are trying to add? Some might be restricted due to the nature of the record itself (see DKIM CNAMEs, for example).

[kristian5]

Hi there, CNAME.

Using Microsoft Exchange for emails and some emails sent are being delivered to recipient email inboxes so they wanted to add new cname records to resolve it.

[matteo]

Yeah, those records can’t be proxied, add them as and you’ll be fine

[kristian5]

Thanks for that

[user60013]

I’m receiving the same error code when trying to add new CNAME records so mailchimp can verify my domain for better deliverability.
What does the cloud symbol represent?

[matteo]

The fact that the record is proxied or not.

Same solution applies.