DNS updated but old site still being displayed


We added a site to our Cloudflare account about 1.5 weeks ago. The DNS was updated almost immediately but the old site is still being displayed. As you can see here the DNS has been changed:


The old DNS was to sitebuilder.com and that is the site we are seeing. I tried turning off and on the proxy on CF but that didn’t change anything. We run a network of websites and they’ve all been set up this way without any issues.

Any idea why the old site would still be displayed?


Turn the proxy back off and leave it that way until you can figure out what’s going on.

Proxy changes take at least five minutes ti take effect, so you might not have used the updated setting.

Or that DNS is not correct and needs to be updated before you turn the proxy back on.


Thanks. I will try turning the proxy off. The DNS is definitely correct we use it on 100’s of websites. That’s what I haven’t figured out yet.

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@sdayman that pulls the new site but now there is no SSL when I try to load the site.

Any idea how to fix this?

It looks like you have two major problems:

  1. Your server is not secure. The lack of SSL when not proxied is evidence of that. If your host does not have SSL for your site, Cloudflare can generate a certificate for you if your host will let you install it.

  2. Sitebuilder put your domain on Cloudflare under their account. You need to ask them to completely remove your domain from their Cloudflare configuration. There’s no denying they did this, as you can clearly see your old site loads from them.

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  1. We have this set up because all other sites load properly without any issues with the SSL cert from CF.

  2. They added the nameservers from my CF account. Is that what you mean?

Now that I enabled proxy again, the old site is loading.

Have you done this yet?

What does that mean exactly? All they did was change the nameservers from their own to my Cloudflare account.

“Dear Host, please remove my domain from your Cloudflare SaaS integration. My proxied site is still showing my old content from your server.”

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