DNS TXT Record Updating Issue

Website, Application, Performance DNS & Network
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  1. I updated a DNS TXT record in my Cloudflare dashboard.
  2. After saving the changes, it appeared to be updated successfully.
  3. However, after waiting for a few hours, the TXT record disappeared from my Cloudflare dashboard.
  4. I also saved the TXT file on my hosting, but it is not showing as updated on Cloudflare.

This issue is causing some disruptions for me, and I’m unsure why this is happening. Could you please investigate and provide guidance on how to resolve this issue? I’d greatly appreciate your help.

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Are you using ezoic by any chance?

You may want to review your audit log to see who/when the records were removed.

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Yes, I am using Ezoic. Thank you for your inquiry. Could you please guide me on how to review my audit log or provide any suggestions you may have?

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When using Ezoic integration, you need to make your DNS changes in your Ezoic dashboard and only in your Ezoic dashboard. Any changes you make directly in Cloudflare will be overwritten by Ezoic.

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Thanks

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