DNS records were deleted. Please restore

What is the name of the domain?

jrlewis.com

What is the issue you’re encountering

Cloudflare registrar removed name servers. Please restore

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Your domain currently has this status https://icann.org/epp#redemptionPeriod

If you want to keep your domain, you must immediately contact your registrar to resolve whatever issues resulted in your registrar requesting that your domain be deleted, which resulted in the redemptionPeriod status for your domain. Once any outstanding issues are resolved and the appropriate fee has been paid, your registrar should restore the domain on your behalf

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What is the name of the domain?

jrlewis.com

What is the error message?

Can’t find auth dns server for jrlewis.com

What is the issue you’re encountering

NS records missing

What steps have you taken to resolve the issue?

Attempted to reset NS records. Locked because domain in Redemption Status which is wrong
because domains expires in 60+ days on May 24, 2025

Registrar issues require a Registrar ticket with Support

01414517

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

Screenshot of the error

As mentioned, you need to contact your registrar, which means opening a registrar ticket with Cloudflare. The community cannot help here.

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Also here.

And yet only support can address it :slight_smile:

Thanks as always @sjr we are awaiting a reply from Cloudflare Registar

I’ve flagged your latest ticket number so you should get feedback there soon. Don’t create mutliple tickets as it slows things down.

@sandro thank you for the advise. shall not open more tix

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my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.

Still open. (I closed redundant tickets) NS nameservers are still null: DNS check

You think I should open new ticket @cloonan ?

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before opening a new ticket, can you respond on the existing ticket indicating your are still encountering an issue?