I’m trying to use my email custom domain for email marketing in a website provider. After adding the DNS records as suggested by their support team, the domain can’t be verified and their support team mentions the records are not propagating.
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
Add the DNS records of the attachment
Go to dnschecker.org
Search for the DNS records
All the results are unsuccessful
Sorry for the following question, I’m new with all of this.
My registrar is GoDaddy. When you say locate and log in to that account what do you mean? To manage all the DNS from there?
Or do you mean I just need to add a new nameserver to GoDaddy? If so, is it just “key1.systeme.io.”?
I currently have two custome nameservers from where I’m hosting my website.
No. Your domain is active in a Cloudflare account with nameservers jermaine.ns.cloudflare.com and joyce.ns.cloudflare.com. Likely the account you are in says the nameservers should be keanu.ns.cloudflare.com and fay.ns.cloudflare.com. You can check at the bottom of the DNS page here… https://dash.cloudflare.com/?to=/:account/:zone/dns/records
So you either need to find the Cloudflare account where your domain is currently active and set the DNS in there. Or you need to change the nameservers at Godaddy to keanu.ns.cloudflare.com and fay.ns.cloudflare.com so the account you are currently logged in to controls the domain.
