I registered my domain through Cloudflare a few days ago. My DNS records were set up and were running correctly until today. There were no DNS configuration changes. All of a sudden, DNS is not resolving my domain and sub-domain DNS queries. I have a free plan, I tried updating to paid plan for Zero-Trust, and it would not even work, I click on the Purchase button and nothing happened. Not sure where can I get the support, and what to do. Any advice is appreciated.
DNS records got removed from cloudflare name servers
Thanks for contacting Cloudflare Community, we’re sorry to read that you’re experiencing difficulties.
I had a look into your Cloudflare account and seems there is currently an outstanding billing issue.
Can you please register a support ticket through the Cloudflare Dashboard by using the “Support” option on the upper right corner → “Contact Cloudflare”, and raise a Billing ticket with us, so we can investigate further?
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