DNS records for authenticating

[msein]

What is the name of the domain?

Home

What is the error number?

2 CNAMEs- NOT found, DMARC Policy is Found however.

What is the error message?

alertCircle icon Your DNS is missing records.

What is the issue you’re encountering

The Constant Contact CNAME 1 and 2 are NOT FOUND

What steps have you taken to resolve the issue?

Re entered the CNAMEs into CF DNS records.

In the beginning of February 2024 in order to authenticate our Workspace Google email through Constant Contact when sending I had to input the DNS records from Constant Contact into Cloudflare which worked, but suddenly I am receiving errors. For some background, I had to update our Nameservers on Godaddy from SiteGround and update my MX records from Google as our website needed to be updated because the site has gotten much larger.

What feature, service or problem is this related to?

DNS records

[msein]

[sdayman]

Hello!

That domain is not using Cloudflare DNS:

You would have to add those DNS records at Siteground, and then they should resolve.

[msein]

Will all of my DNS records need to switch over? We also use Blackbaud CRM that has a mailing system and our Salesforce platform we use.

[sdayman]

All your DNS records have to be in the same place. If you’re using Siteground for DNS, they would all have to be there.

If you want to use Cloudflare, you would have to use only Cloudflare’s DNS servers, and have all your records here: Website, Blackbaud, Salesforce, email, etc.