DNS Record (SPF, DMARC and DKIM) Configuration and Minimizing Outgoing SPAM

What is the name of the domain?

What is the issue you’re encountering

Seeking to optimize Cloudflare to greatly minimize my emails from going into recipients Spam inbox. Currently more than 50% of my emails are going into recipient’s SPAM, especially those with Gmail and Microsoft365.

What steps have you taken to resolve the issue?

I have tried optimizing SPF, DMARC and DKIM records (which seem to be fine) however when analyzing, some site (e.g., Google, Microsoft, etc.) servers show either a combination of SPF Passing and DKIM Failing (or vise versa), but never both Passing. Not sure if this is part of the bigger SPAM issue, but I’m seeking guidance for steps to take to with DNS records and other suggestions how-to greatly reduce outgoing mail being marked as spam.

What are the steps to reproduce the issue?

The issue is consistent when sending out email from my ZOHO email account “[email protected]”.

May I ask how exactly or by what? :thinking:

Did you used some online tool which helped you to generate those records alligned with your needs or?

I am sorry to hear this.

Looks like your domain uses Zoho email, correct?

I can see the results here:

Have you tried checking your email score here? :thinking:

Have you used any of below articles for help with it?

Yes I tried optimizing using an online site, and also confirming with ZOHO, but I don’t recall the online site.

Yes my domain uses ZOHO. Thanks for the link. Is that the link for the email score check? I will try it out.

Any other recommendations on how best to minimize emails going to Gmail and Microsoft spam?

You’re merely doubling down on your theory that has already been debunked: Domain IP mistakenly appeared on blocklist

My guess is that it’s the CONTENT of your email that’s triggering the spam, and not the infrastructure sending the email. And that’s what you need to address.

Can you share the link to your https://www.mail-tester.com/ report that was suggested earlier (if you bothered to do it at all)?

1 Like

I appreciate and thank you all for responding, in addition to providing more resources to help test configuration and throughput. I was able to find the email testing tool “Warmly”. See my attached email score received when I ran the checker.

I also used their email format tool and run multiple tests, remodifying my email content each time, however the results were still dismal. Any thoughts?

That screenshot does not provide any value, as there isn’t any information visible, regarding what that tool means, that you’re (eventually) doing wrong.

Can you please provide the direct link to the test results, taken from your browser’s address bar?

And can you please also run that https://www.mail-tester.com/ tool, as both @fritex and @GeorgeAppiah mentioned above, and provide a link for that one too?

1 Like

Here is the link to the Warmy email results:
https://www.warmy.io/free-tools/email-deliverability-test-result/SID-1522350290922

Here is the link to the Mail-tester results:

PS. Here much better results, but still shows a blocklisted site.

Overall, let me know any suggestions. You all have been soo helpful!

Regards,
D

Thank you for feedback.

From the screenshot, the IP addresses resolved from a proxied :orange: Cloudflare hostname, which isn’t used at all and shouldn’t for email traffic.

Nevertheless, your email related DNS records looks good.
Results from mail-tester are also great.

Result from XML Gmail DMARC report all pass and good.

I am not familiar with this tool and wonder how does this tool determine such resuls :thinking:
By the entered domain kairoscorps.com or rather MX record(s) of the domain?

May I ask if you’ve tested this or you’re guided by the results of this particular Warmly tool?

I thoroughly tested this multiple times, sending emails to my distribution. Unfortunately a very high percentage (almost 100% for Gmail and Microsoft recipients) goes directly to their spam folder, thereby many never see the email. I also sent an email to directly to my separate Gmail account and it also went directly to that spam folder.

Although the mail-tester tool showed good results, a deeper dive of the results file that was provided, does show atleast one where things appear to be blocked. Could this be the issue? If so, what is the process for me to get it resolved?

Thanks again.

Yahoo Mail: Search, Organize, Conquer