DNS Proxy not working for page rules, workers, etc

Hi all, I’m having a strange issue, none of the DNS proxy services are working for one of my accounts.

I already checked the Orange cloud and everything looks ok but is not working, page rules, and workers don’t work.

They stop working from one day to another without changing any setting

I have created and configured another account with the same settings and they work correctly since is a free account I can’t create a case for this issue and I don’t want to move all my DNS records to the new account.

Thanks!