which IP shall we keep as both IPs belonging to Cloudflare?
I’m expecting a smart system and support team to provide answers instead of the current support services.
I’ve moved from the paid plan to the free one as it is the same.
Please if anyone has an idea on how to find the correct IP address for the domain he is welcome to provide an answer
if you visited the link you will find a screenshot of two IPs , so I have two IPs and based on the provided information I have to keep only one, so how can i know what is the IP belongs to my domain which hosted at Cloudflare
You should never have Cloudflare IP addresses as the targets in your DNS records.
You put in the IP address (for A or AAAA records) or a domain name (for a CNAME record) and then Cloudflare puts their IP addresses in any lookups - which then proxies the traffic into the original record target that you just added.
The two addresses you get when you lookup your domain are not to be used as targets, that’s just how Cloudflare works as a proxy.
You can get the proper records you need to add from your hosting provider.
Thank you for trying to help, i called the hosting provider on the phone (Cloudflare) and the automated answer is to send an email to [email protected]… the email is not working, and i don’t have the privilege of the support chat only I can ask for support via the community, for that i have submitted my request wishing some technical support from Cloudflare to answer.
(Cloudflare) asked me to update the names of servers
I’ve updated the NS1 & NS2 to connect the domain to the hosting company which is Cloudflare.
who is the hosting provider in this case? , and how do you think i should know the IP?
I’m sorry, but are you one of the support team who has access to the support system? i don’t have a support ticket number, as i explained before the free account doesn’t have access to the support ticket only has the community to ask.