DNS point to Prohibited IP

[tupac]

What is the domain name? kraken-dc

Have you searched for an answer? Yes

Please share your search results url:

When you tested your domain using the [Cloudflare Diagnostic Center], what were the results? None

Describe the issue you are having: The page is down, I tried to configure the DNS but nothing changed and I don(t really what to configure

What error message or number are you receiving? 1000

What steps have you taken to resolve the issue?

1. Check the DNS Domaine and IPs
2. Modified DNS A

Was the site working with SSL prior to adding it to Cloudflare? Yes perfectly

What are the steps to reproduce the error:

1. No Idea

Have you tried from another browser and/or incognito mode? Yes

[Laudian]

It sounds like the address in your A or CNAME record is not correct. Can you share that?

[tupac]

Hi Laudian, Thank you for your reply.
How do I know what is the address? Is it from the provider?

[Laudian]

@tupac

Is it from the provider?

Yes, your hosting provider will tell you the correct address.