DNS outage yesterday

What is the name of the domain?

filmfreeway.com

What is the error number?

1016

What is the error message?

Origin DNS error

What is the issue you’re encountering

Website was unavailable

What steps have you taken to resolve the issue?

Did anyone else have a brief DNS outage yesterday afternoon?

Screenshot of the error

A 1016 error means what you pointed the filmfreeway.com CNAME to was not resolving, not that filmfreeway.com itself wasn’t resolving. What does that record point to?

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Hello! Thank you for the reply – it was very helpful.
The filmfreeway.com CNAME points to an AWS elastic load balancer, and looking at the audit logs around the time of the event, I can see that the ELB service cycled the network resources and assigned new IP addresses to them.
Thank you again for explaining the error code and pointing me in the right direction.

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