DNS not working, support unreachable, let's make this work!

Website, Application, Performance DNS & Network
1

Hello!
Firstly, the Cloudflare support is horrible!
I’ve registered and then it asked me to put the DNS servers, which I did, I was given the

and

nsclf
as you can see everything is correct.
But still, when I login the CF adminpanel, it says that my website is PENDING! to be updated.
I can’t rechceck the nameservers,
it says “You may only perform this action once per hour. (Code: 1224)”
WHAT???
WHAT IF I WANNA CLICK iT NONSTOP ???
YOU MUST BE RESPECTFULL!!!
Then, instead of being able to connect to a chat with the CEO to make my website work, I had to go ON MY OWN, t the support tab, where I didn’t have a prompt for direct support anywhere, but rather articles. NO TIME FOR ARTICLES PEOPLE!
I need my problems fixed, not to read all that.
I had to make an account in your community so I can make my question.
Fix my website.

2

First of all, calm your horses. No shouting in here please.

Second, while I agree that it’s not totally clear (and it’s not there in the home page), there is a big green button at the bottom of every page to ask a question to support. You won’t get the CEO obviously.

The issue here is that you aren’t setting the correct NS. You need to change the ones at your registrar (as is said in the registration flow).

3

Thats a great way to start a posting asking for help :wink:

No, that is probably from your host, not your registrar where you need to change it instead.

For starters, whats your domain?

I do accept credit cards, but also cash. Whatever you prefer :wink:

4

Hi @spacewalkingninja, this community is for volunteers that are using Cloudflare to share information with other people that use Cloudflare. To reach Cloudflare Customer Support, login to Cloudflare and then contact Cloudflare Support.

1 Like
5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.