DNS not triggering to ec2 IP adress

Hi CloudFlare support,

I have added my sub domain Ip address in DNS but not triggering to the IP that I configured.

Kindly assist on this issue.

Thanks.

We’re Community, so we don’t have access to your account. You can contact Support this way:

Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button.

But if you post the hostname that’s not working, we can take a look at public records.