DNS not resolving sometimes

Some people are getting this response and the email cannot be sent. 2024-03-15 18:27:22 1rlCH3-000ADl-Rk == [email protected] R=dnslookup defer (-1): host lookup did not complete 2024-03-15 18:27:22 1rlCH3-000ADl-Rk ** [email protected]: retry timeout exceeded.

Hi,

your DNSSEC configuration is invalid. You have DNSSEC enabled at your registrar, but not at Cloudflare.

Either disable DNSSEC at the registrar, or enable it here on Cloudflare. If you enable it on Cloudflare, you must also update the DS record at your registrar.

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I had my registrar disable DNSSEC. I was not able to do it myself since they have it locked down.
Thank you.

I also get this from a command prompt.

nslookup -q=mx behadebuilders.com
Server: dns.google
Address: 8.8.8.8

*** dns.google can’t find behadebuilders.com: Server failed

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