DNS not resolve to my IP

actually is is very bad experience for me in cloudflar i regret to to buy domain and use cloudflar DNS

suddenly with our no notify my production Domain not resolve to my IP i put in A record , it was working before

not getting any clear reason why , no support no chat no able to upgrade my plan
“Zone is not able to be upgraded at this time. Contact [email protected] for assistance. (Code: 1258)”

not able to transfer my domain

Hi @user3670,

What’s the domain and the hostname not resolving?

https://demo.ahadhr.net/#/login

Why why cloudflar delete my domain , it not good at all i just want DNS , just resolve the Domain to IP is simple , why all those thing is happing, now my production is domain since morning

Did you transfer the domain to Cloudflare when it was very near to expiry?
Your domain currently has this status, meaning it expired.

pendingdelete https://icann.org/epp#pendingdelete

You’ll need support to resolve this.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you cannot login, email [email protected] from the email address on your account. If you receive an automatic response that does not help resolve your issue, reply and indicate that you still require assistance. And, please share your ticket number here so I can escalate it.

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i just buy domain from cloudflar 3 days ago

request (#2289139)
plz plz escalate it. , it is production

I have escalated it, but it will likely be in a few hours that it is looked at during US hours.

this is too bad :disappointed: , I am really disappointed , how cloudflar deal with support

any update … @domjh plz my production still down
i sent to many message to [email protected] no reply until now

That won’t help the situation and will only slow down replies if you open multiple tickets. I’m afraid I have done all I can for now and your issue is in a queue to be addressed.

check there is no DNS for My domain at all

why you hide my post @AppleSlayer

@AppleSlayer it is not necessary to add all type of records even if it is one it should work
and i have other records but i didn’t show it in screenshot

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