DNS Not Propagating, Possible Hack

The issue we are having with our website right now is that our domain and DNS changes are not propagating. The site is up, but most of the functions are not working properly. We think this is due to somebody hacking into our account.

I’d log into your cloudflare dashboard https://dash.cloudflare.com/ and immediately change your password and API Keys & any tokens, https://dash.cloudflare.com/profile/api-tokens.

Next, review the Redirect rule that was recently added to your account and remove it if you do not recall adding it,
Screenshot 2023-08-16 at 12.24.19 PM

Finally, I’d check your Audit Log for unrecognized activity, https://dash.cloudflare.com/?to=/:account/audit-log

Let us know what you find.


After you have confirmed that your account is secure, would you elaborate on what

If you are encountering any specific errors, it would be helpful if you could share them.

Do you mind sharing your domain name with us so that we can take a look?


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