DNS not propagating and my site is down

Hi, my site is down and I contacted my WPEngine host and they are saying it’s a Cloudflare DNS issue because the DNS records are not propagating.

Your domain is on “clientHold” so does not resolve. You need to contact your domain registrar.
https://cf.sjr.org.uk/tools/check?454e3fd391e74f7196fcb03c7dbe48b6#whois

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I had the domain registar unlock it but it’s still not propagating the DNS

The clientHold is still in place…
https://cf.sjr.org.uk/tools/check?6ebe694be22647809c6c007b44d3e6b6#whois

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