Thank you Epic, so kind of you to answer so promptly.
Sadly I use the poor mans tier as I’m still in a trial phase.
My problem at present is my website is not working. Nothing has changed in many months.
As a precaution, I deleted the domain from Cloudflare, I then went to my domain and reset the DNS. It continued not to work, so I rang my registrar/hosting company. They said Cloudflare still have DNS control and that I need to contact them.
I find this confusing, if I have deleted the domain from my Cloudflare account.
I have since re-added it, in an attempt to resolve, but I haven’t found it helpful so far.
I used the diagnostic centre facility and it said errors were found with:
Thanks @Lumito , I’ll give it a try! I keep thinking that I got a free SSL Cert from Cloudflare. I’ve now bought unlimited SSL’s from my registrar/hosting company, but I’m not able to apply it all the while Cloudflare is locked onto my domain
Thanks Neil! Because I need the website to be up and running again, I’ve taken the precaution of removing the domain from Cloudflare. Just need to wait for the usual propagation, then I can have income again, which is nice
I understand your trouble. Okay, if you’ve removed the site from Cloudflare. But, you’ve not removed the Cloudflare NS records from your domain registrar / host. Please check again. Fix this. Your website propagation is almost complete. Check it here:
In the future, you will be better served by not removing Cloudflare nameservers. Doing so only adds unnecessary delays to any efforts you are undertaking to troubleshoot and restore a service disruption.
You can bypass the Cloudflare proxy and route traffic directly to your origin server in five minutes or less by simply toggling the DNS record from to . If you need to quickly bypass Cloudflare for all records in your DNS zone, you can simply Pause Cloudflare.
Completely agree, unfortunately panic set in and I just wanted the website to work.
I did have another domain with Cloudflare, that had SSL as part of Cloudflare. I removed that from the Cloudflare account, reset the DNS to default within the registrar/hosting, provided a new SSL Cert and it was all done within 10 minutes. I don’t understand why I’m having so much trouble with an actual important domain, sods law.
I think the issue is no SSL possibly. Unfortunately when I go to my registrar/hosting and attempt to apply an SSL Cert, I get this:
The SSL certificate can only be used for domains that are using 1&1 IONOS name servers. To set 1&1 IONOS name servers for this domain, select ‘Use 1&1 IONOS Name Servers’ in the ‘DNS Settings’ section.
I haven’t done that, but I have tried the site on different browsers and different devices. I used my mobile and mobile data and still no joy sadly.