Dns issue name server propertypromotions.net

name server is pending for update and dns page records are missing
due to which are unable to verify dns with microsoft

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I sent an e amil with screenshot and it got returned can you call me

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i also have feeling that i now tried to create another account and i can not get in to one 2018 We have never had issue so im not sure account

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Our company merged with another and only the owners and i kept the e mails
Brenda Cormier, which i have ccd and myself and her husband David Cormier are the only ones left . Jeff Head bought the domain but left it to us to have and he is no longer in the merge as well. Clear Tech Solutions managed our It but have not been doing it for 2 years now. We called them today and they told us they did not have a log in or e mail for Cloudflare .Jeff Head said that was not part of the domain. Microsoft can’t update until i can get in to do so. I can manage this from now on once we can have assistance to do this. Do we need an original log in and pass word from 2018 account or can i add myself on without that. If none of us or Clear Tech is unaware they had it what can we do ? Can you reset it or do you have name who would have set up this account? My e mails are getting delayed and my business is struggling from this. I have had this e mail for 15 years and need your assistance ??

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Welcome to the Cloudflare Community. :logodrop:

I’m sorry to hear that you are having trouble accessing the account that is managing your domain. Cloudflare is a self-service platform.

The only way you’ll be able to regain access is by having access to the email address of the account.

These links may help, but they only work when logged out

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email

If you are still unable to access the account, you can always add your domain to a new one. Note that the ease of such a move may vary in relation to your skill level. Consider engaging with your trusted technical advisor prior to beginning migration.