DNS isn't being veriefied for Canva

What is the name of the domain?

celfielock.com

What is the error number?

404

What is the issue you’re encountering

DNS isn’t being veriefied for Canva. I have another site with Canva and it’s tehsame servers process stc. Please verify asap it’s been 2 days.

What steps have you taken to resolve the issue?

I already have another site that’s been verified but it’s been 2 days.

What feature, service or problem is this related to?

DNS records

From what I can see, I assume you are using the Flexible SSL setting in Cloudflare. Please change that to Full (Strict).

If that alone doesn’t help, you need to change the DNS record to DNS-Only until it is verified by Canva.

2 Likes

It’s been in Full and is DNS-only since I created it. I’m thinking it may be teh long weekend holiday?

If it’s in DNS only, that is not the Canva IP address. Can you show a screenshot of your DNS records?

I would recommend using Full (strict) instead. Full is not secure.

2 Likes

There are 5 DNS records obviously as I’ve done this before for my other site I made in Canva. I only have one option for Full.

You need to make both celfielock.com and www DNS Only.

And if this is just for Canva, delete the wildcard subdomain record (*) .

See Canva’s documentation (including the specific requirement to turn off Cloudflare Proxy for) here: https://www.canva.com/help/dns-settings/

2 Likes

It started authenticating and just stuck on Google authentication, without removing the wildcard, which shouldn’t make a difference, and did not with my other site which also uses Canva.