What is the name of the domain?
celfielock.com
What is the error number?
404
What is the issue you’re encountering
DNS isn’t being veriefied for Canva. I have another site with Canva and it’s tehsame servers process stc. Please verify asap it’s been 2 days.
What steps have you taken to resolve the issue?
I already have another site that’s been verified but it’s been 2 days.
What feature, service or problem is this related to?
DNS records
From what I can see, I assume you are using the Flexible SSL setting in Cloudflare. Please change that to Full (Strict).
If that alone doesn’t help, you need to change the DNS record to DNS-Only until it is verified by Canva.
2 Likes
It’s been in Full and is DNS-only since I created it. I’m thinking it may be teh long weekend holiday?
If it’s in DNS only, that is not the Canva IP address. Can you show a screenshot of your DNS records?
alinabraverman0:
It’s been in Full
I would recommend using Full (strict) instead. Full is not secure.
2 Likes
There are 5 DNS records obviously as I’ve done this before for my other site I made in Canva. I only have one option for Full.
You need to make both celfielock.com
and www
DNS Only .
And if this is just for Canva, delete the wildcard subdomain record (*
) .
See Canva’s documentation (including the specific requirement to turn off Cloudflare Proxy for) here: https://www.canva.com/help/dns-settings/
2 Likes
It started authenticating and just stuck on Google authentication, without removing the wildcard, which shouldn’t make a difference, and did not with my other site which also uses Canva.