DNS is not getting resolved. Anyone else going through the same problem?

[sahil.a]

What is the name of the domain?

mendel.ai

What is the error message?

This site can’t be reached. DNS_PROBE_FINISHED_NXDOMAIN

What is the issue you’re encountering

DNS resolution failing

What feature, service or problem is this related to?

DNS not responding/updating

Screenshot of the error

[sjr]

WHOIS doesn’t seem to be working for .ai at the moment for any domain I test, but your domain doesn’t seem to have any nameservers so it may have been suspended by the registry or registrar. You can check with them, or wait to see if the WHOIS starts working which will confirm.

dig +trace +nodnssec mendel.ai

; <<>> DiG 9.18.28 <<>> +trace +nodnssec mendel.ai
;; global options: +cmd
.			511641	IN	NS	a.root-servers.net.
.			511641	IN	NS	b.root-servers.net.
.			511641	IN	NS	c.root-servers.net.
.			511641	IN	NS	d.root-servers.net.
.			511641	IN	NS	e.root-servers.net.
.			511641	IN	NS	f.root-servers.net.
.			511641	IN	NS	g.root-servers.net.
.			511641	IN	NS	h.root-servers.net.
.			511641	IN	NS	i.root-servers.net.
.			511641	IN	NS	j.root-servers.net.
.			511641	IN	NS	k.root-servers.net.
.			511641	IN	NS	l.root-servers.net.
.			511641	IN	NS	m.root-servers.net.
;; Received 239 bytes from 1.1.1.1#53(1.1.1.1) in 9 ms

ai.			172800	IN	NS	a.lactld.org.
ai.			172800	IN	NS	pch.whois.ai.
ai.			172800	IN	NS	anycastdns1-cz.nic.ai.
ai.			172800	IN	NS	anycastdns2-cz.nic.ai.
;; Received 298 bytes from 2001:7fd::1#53(k.root-servers.net) in 16 ms

ai.			86400	IN	SOA	pch.whois.ai. vince.offshore.ai. 2024111014 3600 3600 86400 86400
;; Received 99 bytes from 2a00:fea0:dead::beef#53(anycastdns2-cz.nic.ai) in 122 ms

https://cf.sjr.org.uk/tools/check?b364cc66f0bf4752b59a64308d5127cd#whois

[sahil.a]

Thank you for the additional info.
I can see the nameservers assigned to the domain in the Cloudflare portal. Have you experienced similar issues with other domains in the last 6 hours? The issue started around 11 PM PST on November 9th.

[sjr]

It is not a Cloudflare issue. As I showed above, your domain has no nameservers set at the registry. Without the .ai WHOIS working, I can’t see if the domain is suspended. You can check with your registrar.

[add]
Through ICANN using RDAP, your domain is on clientHold so has been suspended by your registrar. You will need to talk to them.

[sahil.a]

Yeah, the domain registry had the issue. Thank you for the help.