Most of the time, our clients connect to Cape Town Africa with outlook because Cloudflare DNS sends us over there. Everything’s works very slowly because of this. When we are using other DNS providers, we are connected to Amsterdam, Paris of Germany. Everything works fast then. I add some screenshots.
What steps have you taken to resolve the issue?
Change DNS servers. But we don’t want to do that.
What feature, service or problem is this related to?
Hey,
Thx for the quick response and the workaround.
All my tests look good now, and we have a good connection to Amsterdam, Paris or Frankfurt now, no longer to Cape Town.
Can you explain a little bit what is not correct @ Microsoft’s side?
We have support @ Microsoft, we raised a ticket, but no clear answer.
I checked the network traffic and thought it was a DNS issue.
I will put this info in our Microsoft ticket.
Thx
It’s a geo issue. When Cloudflare sends a DNS query to Microsoft’s nameservers from a source IP that’s in our Brussels pop, Microsoft DNS thinks the source IP is from or nearby Cape Town and returns the service address near there. The workaround on our side is to move these queries out of Brussels pop to other nearby pops which are geolocated correctly.
