DNS Error - No record found?

Have 2 Errors in the Dashboard under DNS how can i fix it? Ads what this errors means?

An A, AAAA or CNAME record was not found for the www subdomain. The **[www.mysite.com] ** subdomain will not resolve.

An A, AAAA or CNAME record was not found pointing to the root domain. The mysite.com domain will not resolve.

Again, please use the search (as indicated in the default text you opted to remove) and check out #tutorials. That has been covered more than once already.

Do you always refer the customer to your tutorials/documentation or do you solve direct problems? Any Premium Support here?

You know where you are here, right?

And yes, I do redirect users to the documentation(!) if their question has been covered a gazillion times already.

Hi @dr.job24,

This is the community forum where volunteers help Cloudflare users with their issues. We noticed a lot of repeat questions that were getting very brief answers from users because they had been asked so many times before. Hence, we now have the #CommunityTip and #tutorials which explain issues in far more detail than it would be practical to do on an individual topic. This now gives a resource to refer users to with frequently asked questions. For example, if you search for the issue you are having in #tutorials, you will find An A, AAAA or CNAME record was not found and in #CommunityTip, Community Tip - Fixing No A, AAAA or CNAME record found / ERR NAME NOT RESOLVED errors which should help you fix the issue you are facing.

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