DNS Error 1001 for my Root Domain

Hi, I use Cloudflare through Kajabi and my domains through NameCheap. My regular domain is working fine, but when someone types it in without the “https://www.” then I get the DNS Error 1001 and my site won’t pull up. Kajabi told me to contact Cloudflare to get the root domain pointed to ssl.kajabi.com but I’m on the free plan so the ticket bot told me to post in the community.

How can I get the root domain pointed in the right place? Thank you!

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