DNS Error 1000 - website completely down

[tim132]

What is the name of the domain?

chelmsford.guide

What is the error number?

Error 1000

What is the error message?

Error 1000 Ray ID: 8caed590a8d96316 • 2024-09-29 20:48:28 UTC DNS points to prohibited IP What happened? You’ve requested a page on a website (chelmsford.guide) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system. What can I do? If you are the owner of this website: you should login to Cloudflare and change the DNS A records for chelmsford.guide to resolve to a different IP address.

What is the issue you’re encountering

Website down

What steps have you taken to resolve the issue?

The website was fine until very recently. The DNS entries are as required by GoDaddy Wordpress hosting

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Access the website

Screenshot of the error

[fritex]

I’d suggest you to try and use unproxied and test out.

Helpful article for troubleshooting:

Troubleshooting Cloudflare 1XXX errors | Cloudflare Support docs

[tim132]

Thanks for the feedback. I have tried a Proxy Status of DNS Only but no luck.

This website, with these settings, has been running for months. I hadn’t made any changes. It’s like something changed at Cloudflare or at GoDaddy where we host the Wordpress website. It’s the only Wordpress website we manage and it’s the only one on GoDaddy.