DNS Change Runaround

Website, Application, Performance DNS & Network
,
1

Hi, we’re trying to enable SSL on our website, but Weebly told us we need to clear our DNS settings with the site that we bought the domain from. That site was Register.com. We called them, and they told us that it was bought through their whole sale team and to call back. We called their whole sale team, who then said that we had to do this through Cloudflare. The problem is that we can’t change the DNS records because our nameservers on register.com, but all they will do is point us back to Cloudflare. Can anyone shed some light on this?

Thanks

2

Your name servers can’t be on Register and Cloudflare at the same time. So it’s strange that they’re saying it’s on Cloudflare when you say it’s on Register.

What’s the domain?

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.