DNS Authentication for Mailchimp doesn't work


#1

Hi

I use Mailchimp with one of my domain and i need to authenticate domain.
Mailchimp ask this :

DKIM: Create a CNAME record for k1._domainkey.massages-bien-etre-munster.fr with this value:
dkim.mcsv.net
SPF: Create a TXT record for massages-bien-etre-munster.fr with:
v=spf1 include:servers.mcsv.net ?all

What i have done, as you could see in my DNS export here

But, even today 48h after, Mailchimp tells me:

We tried to verify your DNS changes and did not detect the right values. Remember that DNS changes can take 24-48 hours to propagate through the internet.
DKIM: CNAME record for k1._domainkey.massages-bien-etre-munster.fr pointing to dkim.mcsv.net not found.

I have to say that CNAME Flattening is set on : Flatten CNAME at root

Please could you provide me help understanding why Mailchimp can’t find DKIM value into my DNS?


#2

This isn’t really a Cloudflare issue, but…

I see this record dkim.mcsv.net.massages-bien-etre-munster.fr. 1 IN CNAME k1._domainkey.massages-bien-etre-munster.fr., but this isn’t what Mailchimp wants.

They want k1._domainkey.massages-bien-etre-munster.fr pointing to dkim.mcsv.net. Delete that previous record, add a new one with name k1._domainkey and Domain name dkim.mcsv.net.

CNAME flattening isn’t an issue since it’s only at root, as the screenshot says. TXT records seem fine to me.


#3

Thank you that was that ! :star_struck: