DNS api.urlname.com is not working

We setup IP with proxy for our subdomain, via VPN it seems to work on certain locations.
But on others it does not…
Locally it does work as well.

Something wrong with Cloudflare?

What is the (sub-)domain?

api. brainmanager .io

But we get via VPN mixed outcomes.
For one geo its working but others not, looks like a Cloudflare issue.

Such as?

We know DNS is invalid, but Cloudflare seems to lack support.

Support for what?

I don’t understand what the actual issue is here.

Have you tried pausing Cloudflare to check everything works?


DNS is invalid ho9w? It resolves to


; <<>> DiG 9.10.6 <<>> api.brainmanager.io
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5350
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

; EDNS: version: 0, flags:; udp: 1232
;api.brainmanager.io.		IN	A

api.brainmanager.io.	300	IN	A
api.brainmanager.io.	300	IN	A
api.brainmanager.io.	300	IN	A

If the record is :orange: that is valid. What specific error do you receive?

1 Like

This DNS record was broken in some way. We created another one to fix it.
I did not get any info yet from CF support side.
Will try to keep you up to date.