DNS and error 1001

Application Performance DNS & Network
1

What is the name of the domain?

carolina-prado.com

What is the error number?

1001

What is the error message?

Error 1001 Ray ID: 94688ba57a800f9f • 2025-05-27 21:18:33 UTC DNS resolution error What happened? You’ve requested a page on a website (carolina-prado.com) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (carolina-prado.com).

What is the issue you’re encountering

I don’t have a Cloudflare account, and this happened suddenly after using my GoDaddy and Canva for years.

What steps have you taken to resolve the issue?

Contacted Go Daddy and Canva and they told me to contact Cloudflare :clown_face:

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

Just trying to visit my website

2

Your site resolves to a Canva IP address that is being announced over Cloudflare’s Anycast network.
https://radar.cloudflare.com/ip/103.169.142.0

This may have changed recently, you will need to push Canva to resolve this as they are Cloudflare’s customer in this case, not you. It will be a configuration issue on their side.

3

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