Hi @domjh,
Sorry for taking so long to reply, the last few days have been a bit busy.
Over the weekend I realized that my case was more related to this other topic than simply the disappearance of DNS Analytics.
Apparently everything had already been resolved between Saturday and Sunday, however I only received a response from support this morning:
Our systems are in sync now and you should see in your dashboard all the Pro features enabled.
Although I did not have the opportunity to test, I have the impression that this issue was restricted to the Dashboard and did not affect previously activated Pro features. - Maybe @alexchiasennhan1 can confirm.
Again, thank you very much for all your attention!