I am representing a photographer whose image is being used on a website without his approval. When performing a WhoIs search, I found out that the website uses Cloudfare, and that I could submit a DMCA Notice to Cloudfare. However, I haven’t received any answer from Cloudfare, apart from an email like this:
Cloudflare received your copyright infringement complaint regarding:
Please be aware Cloudflare is a network provider offering a reverse proxy, pass-through security service. We are not a hosting provider. Cloudflare does not control the content of our customers.
We have notified our customer of your report. We have forwarded your report on to the responsible hosting provider.
You may also direct your report to:
The provider where ynccf.net is hosted (provided above);
The owner listed in the WHOIS record and/or;
The contact listed on the site.
Note: A lookup of the IP for a Cloudflare customer website will show Cloudflare IPs because we are a pass-through network. The actual website is still hosted at the hosting provider indicated above. If the hosting provider has any questions, please have the hosting provider contact us directly regarding this site. Due to attempted abuse of our complaint reporting process, we will only provide the IP of ynccf.net to the responsible hosting provider if they contact us directly.
My question is as follows: Can Cloudfare help me in any way, when I give them all the information required, to take the infringing content off of a website? I have not had any answer to my different DMCA Abuse Forms i submitted…
Thank you for your help.