I recently installed Cloudflare for my domain and the DNS records were automatically transferred. But now my mail provider complains that the DKIM record is gone. But when I go to install it in Cloudflare, it reports the record is already present (error 1004), but does not list it with the other DNS records (MX, TXT).
I sum, I cannot delete, see or add the DKIM record, and my mail provider reports it is missing. Smells like a bug to me.
What is the domain name? I presume it’s there and you looked in wrong place within the list… a screenshot of the DNS records (blur or cover everything you don’t want public) may also help. Have you tried searching for domainkey in the DNS list?
The record should be protonmail._domainkey.chrislaux.com, correct? It doesn’t seem to be there, I guess at this point, if the record I put here is correct, it would appear to be a bug even though I suspect it wouldn’t be automatically imported given it’s a third level subdomain…
For future reference, a way to work around the issue is as follows: create the DKIM entry with any hostname value (e.g. @), then change the hostname after creation to the desired value.