DKIM Provider still unauthenticated

[openmynewopportuniti]

What is the name of the domain?

clouddevops.online

What is the error message?

v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1721035841; s=zmail; d=clouddevops.online; [email protected]; h=Date:Date:From:From:To:To:Message-Id:Message-Id:Subject:Subject:MIME-Version:Content-Type:Reply-To:Cc; bh=JhU/CZzWmFmQRgJK5yBchEubkEZyzlRM/JOp6UwrjSA=; b=b+kSHkFHKKO6B/xZSlZTNQqT4uMBJXL91zuntyzScloyYTfJTNYxJEQvESWxzlsY beIynPJ+5jrt9cVdJHIhk2IHHToYmNxZC9LlzBk8w3EoPWMGwYqBSEY24QAKFzYHS3u 214+mAorzYntJQUBgVS0mVr2Ikwq+T73rBoJnPzA=

What is the issue you’re encountering

DKIM Provider - ZMail still unauthenticated

What steps have you taken to resolve the issue?

I have tried to analyze the header information of the email multiple times but its still unauthenticated

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

I dont know the support executives at Cloudflare community may be in a better position to resolve the issue.

Screenshot of the error

[Laudian]

Could you test your email with https://www.mail-tester.com and share a link to the result here?

That will give us all the necessary information.

[openmynewopportuniti]

Here is the result - https://www.mail-tester.com/test-8ba511c27

[Laudian]

That looks like everything, DKIM included, is working.

[openmynewopportuniti]

Yeah, its working fine. But its not DKIM authenticated by my email provider which in my case is zmail.

I have contacted their support, they’ve directed me to reach out to cloudflare support.

Its a DKIM signature problem. I think zmail is not recognized by cloudflare up till now.

[Laudian]

@openmynewopportuniti

But its not DKIM authenticated by my email provider which in my case is zmail.

The test you just submitted says it is DKIM signed by zmail and validates.

[openmynewopportuniti]

I tried to analyze the header info it still shows me the same error as shown in the uploaded image file.

[Laudian]

Can you explain where you took the screenshot of the error?

The email you sent to mail-tester was fully authenticated via SPF, DKIM and DMARC.

[openmynewopportuniti]

Hi,
I really appreciate the efforts. I didnt want to bother you but the test emails are going straight to the Spam folder in gmail.

Here are some attached screenshot for review.

[openmynewopportuniti]

[openmynewopportuniti]

[Laudian]

@openmynewopportuniti

Here are some attached screenshot for review.

There is a very strong warning in your screenshot that says that this test does not work for DKIM validation.

Did you try the email deliverability tool as suggested?

[openmynewopportuniti]

Yes I tried the mail tester tool.

[openmynewopportuniti]

Here is a report of the latest test using an Email deliverability tool.

It has a message - No Domain key signature.

DomainKey: none

DomainKey-Result: none (no signature)
If DKIM result is passed, you can ignore DomainKey result: none
Notice: DomainKey is obsoleted standard, the new standard is DKIM.

I think DomainKey is deprecated and even if it is not present its okay. Right?

[openmynewopportuniti]

[Laudian]

@openmynewopportuniti

I think DomainKey is deprecated and even if it is not present its okay. Right?

Yes, it’s still okay, same as before. Everything looks good.

[openmynewopportuniti]

Thanks!