Disable DNS on Mailserver

[chrisryan]

I need to disable Cloudflare DNS on my mailserver. I’ve looked at the help page for the topic, “Email undeliverable when using Cloudflare,” but I’m over my head on this. Is there an easy way to do it?

[fritex]

I believe there is an easy way.

Kindly, can you check your A mail record at Cloudflare DNS dashboard?
Is it or ?
To make your e-mail work propperly, kindly change it to (DNS only).

Moreover, check for an MX record and point it to your mail.yourdomain.com.

May I ask have you tried with the steps as this one?:

Email Troubleshooting

This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare. [Cloudflare Community Tutorial - Troubleshooting Email Delivery Issues] 1. Do you have the correct MX records set for your domain? You will…

[chrisryan]

Thanks for your reply. I only have a ‘CNAME’ record, no A mail record. The YouTube tutorial also does not correspond to what I see for my domain.

[fritex]

Hmm, in that case, may I know what value is written under the column “content” for your CNAME record?

There is still a way to do it.

Either to remove a CNAME, create the needed A records and point them to an IP address, create an A mail record but this one has to be (not as A yourdomain.com or A www records would be).

• except if you are using an external e-mail service …

https://support.cloudflare.com/hc/en-us/articles/360019093151-Managing-DNS-records-in-Cloudflare

Adding DNS Records

This tutorial covers adding general DNS records and specifically A, AAAA, CNAME, MX and TXT records. Go to the DNS app of your Cloudflare dashboard. Enter your credentials and click ‘Log In’ Click the domain in question Click [image] [Please note, the content of the records below are solely for example purposes and should be replaced by valid records with content provided by your web host] Please select which record you need help adding:

A Record

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Editing DNS Records

This tutorial covers editing DNS records. Go to the DNS app of your Cloudflare dashboard. Enter your credentials and click ‘Log In’ Click the domain in question On this page, you will see a list of the DNS records for your domain. This page is where you edit them. You will see the list of records like this: [DNS Page] You can click the edit button to the right of any record to change it, then click ‘save’ when you’re done. There is also a tutorial on Adding DNS Records Tutorial Refer…

[chrisryan]

I am using an external email service — it’s not provided by Cloudflare, if that’s what you mean.

[sdayman]

The instructions @fritex posted are correct. Mail-related records need to be DNS Only. Since you mentioned the CNAME (and not the actual hostname so we can check), it has to be DNS Only, as does the hostname it points to (if it’s in your domain).