DIsable Cloudflare cookie check for API URL


I have an external provier (WATI) calling my site through an API. It is not in a browser so cookie check fails.

I tried creating a Page Rule and setting Disable Security for the URL, but this is not working - WATI is still getting 403.

What can I do? I am on the free plan.

Thank you

This is what it looks like, and URL is still getting cookie check and 403

Assuming the 403 is a Cloudflare challenge, or page, you can look in the security events here to find the rejected/challenged request and the reason for it…

Then use a WAF rule to skip the problem for the provider as specifically as you can (not just URL, but also IP address if you know them).

First of all thank you for your reply.

Secondly - I added this and nothing changed:

This is the response from Cloudflare:

<!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->
<!--[if IE 7]>    <html class="no-js ie7 oldie" lang="en-US"> <![endif]-->
<!--[if IE 8]>    <html class="no-js ie8 oldie" lang="en-US"> <![endif]-->
<!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]-->
<title>Attention Required! | Cloudflare</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/cf.errors.css" />
<!--[if lt IE 9]><link rel="stylesheet" id='cf_styles-ie-css' href="/cdn-cgi/styles/cf.errors.ie.css" /><![endif]-->

<!--[if gte IE 10]><!-->
  if (!navigator.cookieEnabled) {
    window.addEventListener('DOMContentLoaded', function () {
      var cookieEl = document.getElementById('cookie-alert');
      cookieEl.style.display = 'block';

  <div id="cf-wrapper">
    <div class="cf-alert cf-alert-error cf-cookie-error" id="cookie-alert" data-translate="enable_cookies">Please enable cookies.</div>
    <div id="cf-error-details" class="cf-error-details-wrapper">
      <div class="cf-wrapper cf-header cf-error-overview">
        <h1 data-translate="block_headline">Sorry, you have been blocked</h1>
        <h2 class="cf-subheadline"><span data-translate="unable_to_access">You are unable to access</span> mit4mit.co.il</h2>
      </div><!-- /.header -->

      <div class="cf-section cf-highlight">
        <div class="cf-wrapper">
          <div class="cf-screenshot-container cf-screenshot-full">
              <span class="cf-no-screenshot error"></span>
      </div><!-- /.captcha-container -->

      <div class="cf-section cf-wrapper">
        <div class="cf-columns two">
          <div class="cf-column">
            <h2 data-translate="blocked_why_headline">Why have I been blocked?</h2>

            <p data-translate="blocked_why_detail">This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.</p>

          <div class="cf-column">
            <h2 data-translate="blocked_resolve_headline">What can I do to resolve this?</h2>

            <p data-translate="blocked_resolve_detail">You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.</p>
      </div><!-- /.section -->

      <div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">
  <p class="text-13">
    <span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">831ceefd89534933</strong></span>
    <span class="cf-footer-separator sm:hidden">&bull;</span>
    <span id="cf-footer-item-ip" class="cf-footer-item hidden sm:block sm:mb-1">
      Your IP:
      <button type="button" id="cf-footer-ip-reveal" class="cf-footer-ip-reveal-btn">Click to reveal</button>
      <span class="hidden" id="cf-footer-ip"></span>
      <span class="cf-footer-separator sm:hidden">&bull;</span>
    <span class="cf-footer-item sm:block sm:mb-1"><span>Performance &amp; security by</span> <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing" id="brand_link" target="_blank">Cloudflare</a></span>
  <script>(function(){function d(){var b=a.getElementById("cf-footer-item-ip"),c=a.getElementById("cf-footer-ip-reveal");b&&"classList"in b&&(b.classList.remove("hidden"),c.addEventListener("click",function(){c.classList.add("hidden");a.getElementById("cf-footer-ip").classList.remove("hidden")}))}var a=document;document.addEventListener&&a.addEventListener("DOMContentLoaded",d)})();</script>
</div><!-- /.error-footer -->

    </div><!-- /#cf-error-details -->
  </div><!-- /#cf-wrapper -->

  window._cf_translation = {};


Ahhh nevermind! I was a long shot change that this API is called from a country we blocked. Thank you for your time!

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