Difficulty in upgrading pro to business

[Erisa]

@malmsteemkcabc

ticket reply says resloved, but my problem not resloved

Did you reply to the ticket telling them that? These issues should be handled by Support:

Billing, Plans & Subscription Questions

The Support team is aware of some recent errors; 1258, 1315, subscription changes, and plan changes. If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloudflare.com/?to=/:account/support If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community. watch this topic for updates → Billing issues…