Deleting my domain and causing frustration on my end

What is the name of the domain?

versaresystems.com

What is the error message?

Hello, The zone: “versaresystems.com” in account: “Cutterwerdel@gmail[.]com’s Account” was deleted by Cloudflare on 2025-03-26T01:41:21.234525683Z. If the zone was deleted by mistake, you can add the zone back to reinstate existing configuration of the zone. You can read more about zone deletions by following the link below: https://support.cloudflare.com/hc/en-us/articles/221327488-Why-was-my-domain-deleted-from-Cloudflare- Thank you, The Cloudflare Team

What is the issue you’re encountering

You guys made a mistake. Why have you deleted my domain? You guys say I need to change the nameservers but I purchased the domain through Cloudflare so how would that be possible? Why have you made this so difficult and frustrating for me? Please fix this problem and give me my domain back with valid nameservers.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

help me

The domain is active on a different Cloudflare account with nameservers justin.ns.cloudflare.com and june.ns.cloudflare.com.

So it seems you tried adding the domain to a different Cloudflare account, which is why you were asked to change nameservers. And as you couldn’t change the nameservers after some time, the inactive domain in the second account was deleted.

But, as mentioned above, the domain remains active and continues to work in a different Cloudflare account.

If you don’t remember the email address you used when you purchased the domain, you can enter your domain here https://dash.cloudflare.com/forgot-email so Cloudflare will send a minder message to the correct email address.

And since you purchased the domain at Cloudflare, you should have received an invoice after purchase. So you can check your various email accounts to retrieve this invoice: that email address is the one you should use to login to Cloudflare.

Good luck!

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