Can not fully delete email routing for a domain
once email routing is configured for a domain, the entry seems to stick around forever even after it’s been disabled.
is there a way to fully flush out the entry and set it back to the fresh/never-configured state?
The short answer is no. Your current configuration is disabled. Here is our documentation for both ways to disable email routing: Disable Email Routing · Cloudflare Email Routing docs
However, that page in the dashboard will not revert all the way back to this after clicking going thought the “get started” process
thanks for the reply. at least it confirms my suspicion that email routing can’t be reset to a fresh state.
the reason i want to reset this to a fresh state is an issue i’m having with cloudflare zero trust, not receiving codes via email. i suspect the inability to reset email routing to a fresh state may be responsible for it.
as in, internally zero trust considers the disabled state of a domain’s email routing as broken configuration and doesn’t send emails to that domain that is now has its mx records pointed elsewhere.
my post on that: OTP pin via email works with one tld but not another - #2 by syda
Email routing is fully disabled so this would not have any impact.
It’s most likely an issue with access policy:
- If the email is allowed by an Access policy, you will receive a PIN in your inbox.
Note: By design, blocked users will not receive an email. The login page will always say A code has been emailed to you, regardless of whether or not an email was sent.
problem solved. it was a legacy policy for device enrollment. the new reusable policies will make life easier. thanks so much.
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