I’m newbie, I just created an account and paid pro plan subscription fee minutes ago.
Then I added a domain but for error I deleted it
The problem is that when I add it again, it’s is asking me again to pay the subscription. Why??? I just paid it few minutes again
What I have to do? Pay again???
Thanks in advance for your help guys!
This is something that is not going that the Community is going to be able to solve, please open a ticket via email to:
billing AT cloudflare DOT com
You will get an auto-reply with a ticket number. Please post the ticket number here, even if the ticket auto-closes, and we can escalate it.
They new number ticket is 2449673
This ticket is to the billing support.
Thank you. I have escalated the ticket. As it is the weekend, you’ll have to wait until Monday.
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