Deleted CNAME record - can't readd

What is the name of the domain?

What is the error number?

81053

What is the issue you’re encountering

I tried to add the following CNAME - www - but forgot to shut off proxy so went back to deleted and readd. I deleted but each time I try to readd it says the CNAME record already exists. But it doesn’t, since I deleted it, and it’s not in my list. Now I can’t complete the website connection… can someone help me fix this?

Can you show a screenshot of your DNS records and a second screenshot of the error you see when adding the new CNAME?

In your second to last screenshot, I can see that you already have a CNAME record named www - you can’t have more than one, so you’d need to delete that record before you can create the new CNAME.

1 Like

That worked. Thanks so much!

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