As far as I know, the only party that will be able to remove an email address from Cloudflare email routing is the Cloudflare account owner, but let’s wait and see if anyone else joins in this conversation and has additional insight.
If you are able to edit your post, you should remove your email address. That is not information that you really want to publicly share on a Community forum.
That said, the domain in the email you posted does not use Cloudflare email routing an points to Google mail servers. Is that the address that your third-party address is delivering to?
Before we can provide guidance we need now what you really need.
Cloudflare email routing is a service that forwards email addresses in one domain to third-party mailboxes. It would allow Bob to receive email sent to [email protected] in his exiting mailbox at [email protected]. Is this service involved in the situation that you are trying to fix?
Based on your reply to my first reply, I thought it was, but your subsequent reply suggests that you simply want to change the mail server that your MX records point to and you do not have access to the Cloudflare account that is managing the domain’s DNS.
How domains are involved here?
Is it just the instamail domain?
Is that your domain?
If the answer to the above is: one, yes, and yes, we can very likely help you accomplish your goal.
If you do not have access to Cloudflare account that domain is in right now and you are unable to recover your account, you will need to move the domain into a new Cloudflare account.
How can this account be deleted.
It uses a Cloudflare server. I have checked on WHOIS.
Google cannot delete this account as they cannot gain access to it.
I am therefore at a brick wall.
But I appreciate your help.
If Google wants you to prove control of the domain using DNS, you will want to start by using the registrar’s process for moving domain (or account ownership) in the event of the owner’s death. The domain whois shows the domain is registered though a company going by the name of internet.bs, which is also their web address.
I have received the following from Google.
I appreciate the efforts for reaching them out.
The only thing that we need to do with Cloudflare is to add the CNAME record to your DNS settings.
Time to live (TTL): 3600 seconds / 60 minutes / 1 Hour / default
Once this record is added and already propagating to our system. We can proceed on a request to delete this Google Workspace account. Kindly inform Cloudflare about the record that you need to add to your DNS settings and reply back to me of successful action.
I will wait for your response. Have a great day!
Google Workspace Support
Can you please arrange this for me so that I can finally delete the account.