Delay in verification

Hi all,

I am not sure if it is the way that I am verifying sites that is an issue. I have found that most site I have added via the API and then tried to validate have taken more than 24 hours to validate for a universal SSL.

I have got a site that is on a Pro account rather than free. The site and its subdomains were created via the API, I have also ran the relevant curl command before and after adding the required .txt file. I have a root domain and two subdomains, currently only 1 of the subdomains should validate correctly.

I am just trying to work out whether it is something I am doing that delays the process or if the service is this slow for everyone.

I am not trying to bypass support but trying to ensure that I can get the process working correctly, as we have found the SSL generation to be the part of the process that brings the most pain with it.

  • How long has it been “authorizing” for?
    I sent the request to validate on Friday evening so approx 60-70 hours
  • Have you contacted Cloudflare support?
    Yes, and got an autoresponder with a message saying free accounts can expect a delay at the moment
  • If you have, how long ago and what is the ticket number?
  • What is the plan level for the domain in question?
  • What error, if any, is displaying on your site at the moment?
    None, but if I curl the zone I get pending validation
  • Are you signed up directly through Cloudflare or through a hosting provider/partner?
    Via our own partner account

Many thanks for any help or advice

A post was merged into an existing topic: SSL Certificate Delays - What should I do?