Delay in issuing SSL - NO RESPONSE FROM TEAM!



I have submitted a website for generation of an SSL certificate. The website is The SSL has not been generated yet. I understand that this usually happens instantaneously and now its been around 48 hours. I have sent many support messages and the support is not responsive.

How do I get this fixed?


Sorry to hear. Support response times are different basically depending on your plan level.

Post your Tickets ID here and I guess a staff member can have a look into it.


Ticket number #1507928 & #1507277


It’s been over 11 days and I’m still waiting for a responsoe from the team. Same issue: no SSL certificate being generated.

Ticket #1499992.
Would be greatly appreciated if someone could come back to this.


i wait forever too

closed #6

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