Definitely automated traffic activation block my servers exchanges?

Application Performance Rules
1

What is the name of the domain?

‘site.com’

What is the issue you’re encountering

My serveur doesn

What are the steps to reproduce the issue?

I got a problem when i configure “definitely automated traffic” to “block” in SBFM. Here is my architecture and requests flow : I got 3 servers with the folowing DNS web.site.com (Proxied) calls wsentry.site.com (DNS Only) calls api.site.com (Proxied) to get back datas.
Any user action on web server sending a request, will be sent to wsentry, wsentry will call the api to get data, informations… and send back the answer.

Here is my case considering “definitely automated traffic” is defined to “Block” : I’m on my website server and want to log in using my email, password and click on “Connect” I will get back a message “unable to connect”. The only way this message appears is when wsentry doesn’t answer to the CURL request sent from an ajax in web server.

So it looks like the traffic outbound from web server to wsentry is block even if it is a “normal request”. Is it a known behaviour ?

2

You need to create WAF Skip Rule for your server IPs if you don’t want them to be blocked from accessing each other.

A server → server request is automated traffic.

3 Likes
3

It works :+1: thank you very much.