Deactivation Of 2-Factor Authentication

Domain: campnewsmedia

I tried to deactivate 2-Factor Authentication by navigating through the Security Page of my dashboard but couldn’t do so.

Please I would like to deactivate the 2-factor authentication feature, thanks

May I ask if you’re added as a member of some other CF account (which requires using 2FA for all members), or rather that’s you’r primary/own CF account where you cannot disable 2FA? :thinking:

May I ask have you tried using a different Web browser, or tried clearing your Web browser cache?
How about using a Private window (Incognito mode) or a VPN connection if possible?
Is it the same behaviour on your mobile phone (4G LTE, mobile data, cellular)?

Have you tried writing to the Cloudflare support due to your Account/2FA issue? :thinking:
I’d suggest you to write a ticket to the Cloudflare support and share your ticket number here with us so we could escalate your issue.

You might be offered to switch to the new Customer Support Portal and create a ticket there.

cc

It’s actually my own account and I’m the only member.

I can’t really find where to disable 2FA

It should show up here:
https://dash.cloudflare.com/profile/authentication

I’m very happy right now because this helped.

Thank you very much sdayman.

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.