DataHawk CNAME Cross-User Banned

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error number?

Error 1014

What is the error message?

C NAME Cross-User Banned

What is the issue you’re encountering

unable to access subdomain docs.datahawk.co

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

configuring a c name for the subdomain and trying to open the page

2

This means you have a CNAME record that points to a record that is in a different Cloudflare account, which is not permitted, or you are pointing at a host that’s using Cloudflare for SaaS where your custom domain isn’t configured correctly.

3

Thank you, we were able to resolve it by restarting all the setup from scratch.